Rated 4.9 Stars by Our Verified, Happy Customers
Roofing Contractors Franklin, MA
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Northeast Home & Energy provides roof replacements and repairs, window and door replacements, vinyl siding, gutters, insulation, ventilation and skylight services. We deliver the results your home needs by matching your unique tastes and providing top-notch solutions.
Learn About Our Roofing Services
Learn About Our Siding Services
Learn About Our Window Services
Learn About Our Insulation Services
Taking Care of Your Roofing Needs in Franklin, MA
We provide roof replacement and roof repair services in Franklin, MA. If you need a roof replacement, you may start seeing signs like:
- Cracked shingles
- Roof leaks
- Granule loss
- Curled shingles
- Sagging roof
- Age of the roof — more than 20 years old
- Sun damage
- Rotting wood
Whether it’s a small leak or missing shingles, our team has the expertise to handle it. Missing shingles impact your roof’s appearance and are one cause of leaks, so it’s best to repair them immediately. We are trained to detect flaws and find any underlying issues that may not be obvious at first.
We also provide peace of mind with our emergency roof repair services to promptly assist you. No matter what the weather throws at your roof, we can help fix it.
Door and Window Replacement in Franklin, MA
We offer fast and reliable window replacements and door replacements. With us on your side, home window replacements don’t have to be a dreaded task. Our professional team works with vinyl windows, wood windows, and exterior and patio doors.
Choose a new window style or match your existing one, we do it all — we also custom-fit windows to almost any opening.
How Do You Know When You Need a New Door?
Indications that it’s time for our door replacement services include:
- Gaps between the sash and the frame
- Cracked glass
- Accumulation of condensation
- Trouble opening the door
- Visible damage
- Frequent maintenance
Siding
Vinyl siding is virtually maintenance-free and looks great for years to come because it’s durable and can withstand high heat and wind. Siding can improve your home’s energy efficiency while increasing its value. If you spot any cracking or rotting on your siding, it’s time to replace it.
Our Insulation Process
As the first step in our insulation installation, we’ll conduct a thorough assessment of your home to identify areas that need insulation, such as attics, walls and basements. Next, we will choose the appropriate insulation solution tailored to your specific requirements.
Let Northeast Home & Energy create a more sustainable and comfortable home for you while you save 75% or more using the Mass Save® Program.
Ventilation, Skylights and Gutters
From installing ventilation to skylights and gutters — we do it all!
Ventilation
Moisture wreaks havoc on the health of your home and family. Our roofing ventilation installation services combat these issues and help prevent mold growth and other moisture damage.
Skylights
Exposure to natural light over artificial light provides many benefits. Installing skylights in your home makes your house more attractive while bringing in natural light that boosts serotonin.
Gutters
You need reliable gutter systems to help direct rainwater away from your home. Our trusted DoublePro® gutter technology features a double membrane to prevent debris buildup in your gutters and help keep them working, free of debris and ice, even in the worst conditions. The T-Rex® system is a continuous fastening system for gutters, helping to mount them solidly on houses.
Read Our 5-Star Reviews and See Why Homeowners Choose Us
Tim V.
Northeast did a great job, very happy with the service; I can recommend
Response from the owner: Tim, thank you so much for sharing your experience with our crew! Your recommendation means the world to us! Please do not hesitate to reach out if you need any further services from us, we would be happy to assist you!
James H.
The Northeast Home and Energy insulation installation crew was very professional, efficient and thorough when they installed attic insulation in my home. The team leader outlined the work they were going to do before they started. Each member of the crew seemed to know what their contribution was and proceeded with their work in an orderly and efficient manner. Everything was cleaned up before they left. The team leader reviewed the results of their work and left information about contacting the company if any questions or issues came up after they left. Very pleased with their efforts.
Response from the owner: Thank you so much for taking the time to share your experience! We're thrilled to hear that our insulation installation team met your expectations with their professionalism, efficiency, and thoroughness. It's great to know that the communication and cleanup were up to your standards, and we're glad you felt confident in reaching out if any questions arise. We truly appreciate your feedback and are so happy you're pleased with the results. At Northeast Home and Energy, we always strive to go above and beyond, and we are thrilled to hear that you had a five star experience. Please don’t hesitate to contact us if you need anything in the future!
Meaghan H.
⭐️⭐️⭐️⭐️⭐️We couldn’t be more impressed with the experience we had working with John Prunier and Northeast Home&Energy. From start to finish, their attention to detail and commitment to quality craftsmanship were evident in every aspect of the project. We had a big siding project that was not exactly standard and included some carpentry and window instal. The team took the time to truly understand our vision and kept us informed every step of the way with clear and timely communication. They were always professional, punctual, and incredibly respectful of our home. At the end of each day, they left the workspace spotless, which was really appreciated as we have pets.What stood out the most was their genuine goal to ensure we were completely satisfied. They went above and beyond to make sure everything was perfect, addressing even the smallest requests with care and precision. The end result exceeded our expectations, and we couldn’t be happier. We have gotten dozens of compliments already and we are so proud of how our home looks, it was a complete transformation.If you’re looking for a home improvement business that combines skill, professionalism, and a customer-first attitude, look no further than Northeast. Highly recommend them!
Response from the owner: Thank you so much for your amazing review, Meaghan! We're thrilled to hear that your experience with John Prunier and the entire Northeast Home and Energy team exceeded your expectations. We take great pride in offering customized solutions, and it’s wonderful to know that our attention to detail and commitment to craftsmanship made such a positive impact on your big siding project. From window installation, to ensuring that each job site is spotless, we are passionate about ensuring every job is done to perfection while keeping your experience stress-free.As we head into 2025 we are about to celebrate 45 years of providing exceptional service at Northeast Home and Energy. It’s stories like yours that fuel our dedication to quality and customer satisfaction. We’re proud to have been a part of transforming your home, and we’re so grateful for the trust you placed in us. Thank you for recommending Northeast Home & Energy, and we look forward to continuing to serve you for many more years to come! #HomeImprovement #EnergyEfficiency #CustomerSatisfaction #Siding #45YearsStrong #TransformYourHome #NortheastHomeAndEnergy #Experts #Fivestars
Laura B.
John Prunier and Northeast Home & Energy delivered an exceptional roofing experience for my husband and me. We bought a home whose roof was starting to need attention so we called NEH&E to start the research process. From start to finish their team was informative, kind and sensitive to our budget.We actually had fun looking at all the roofing choices for color and quality. Once we made our decisions the process moved very quickly. When John said that it could be done in under two days he wasn’t kidding!! They were basically done stripping the old roof and putting the new one on in the same day. The second day was just making sure that the cleanup was perfect. Crazy fast!!!Thank you John and company for a fantastic experience. We would definitely recommend you to anyone looking for a new roof!!!!Laura & Pierre
Response from the owner: Thank you SO much for sharing your experience with us, Laura and Pierre! We're so glad to hear that Northeast Home & Energy provided you with such a positive roofing experience. It's always our goal to offer top quality roofing solutions, while making the process as easy and enjoyable as possible for our customers. We're thrilled that you found our team both informative and budget friendly, and that you had fun exploring different roofing options!It’s great to know that we could complete your roof replacement so efficiently, ensuring a clean and beautiful result in just two days. We take pride in delivering quick, high quality service, whether it’s for roofing, siding, windows, doors, or insulation.Thank you again for your trust and recommendation! We truly appreciate your business and look forward to being your go to choice for all future home improvement projects!
Don S.
Northeast Home & Energy has exceeded my expectations at every turn!! From the management to customer service to the on site teams---everyone is professional and focused on providing the best experience. I've worked with John and his teams on three different projects now and I'm completely satisfied with all three!! Thanks Northeast Home& Energy for being consistently great at what you do!!
Response from the owner: Thank you so much for your kind review, Don! At Northeast Home & Energy, we are proud to be a family-owned business with over 44 years of experience, and we're thrilled to hear that we’ve exceeded your expectations. Providing professional, reliable service is at the core of what we do, and we're so grateful for the opportunity to work with you on multiple projects. We truly value your continued trust in our team, from management to customer service to our on-site experts. Thank you for choosing Northeast Home & Energy—we look forward to many more successful projects together!
Barry L.
Hello, this is the third season with cleaning our gutters out, 2 times a year. The service they do is superior, completely professional. These guys get the job done no matter what, did the job twice in the rain.
Response from the owner: Thank you so much for your wonderful review, Barry! We truly appreciate your continued trust in Northeast Home & Energy. It's great to hear that our team has consistently delivered professional, reliable service—even in challenging weather conditions! With over 44 years of experience, we’re dedicated to ensuring every job is done right, no matter the circumstances. We look forward to continuing to serve you for many more seasons to come. Thanks again for choosing us!
Jeff L.
I’ve had the pleasure of working with John and Northeast Home & Energy on multiple projects, and I can’t recommend them enough! John replaced the roof at my home and also fixed a leak on the roof at the building I work at. Both jobs were done with exceptional quality and professionalism. John is always polite, communicative, and goes the extra mile to ensure everything is done right.They're simply the best and I’m always confident referring Northeast Home & Energy to others. If you need roofing or any other home energy services, they’re the company to trust!Thanks again, John and team, for your excellent work!
Response from the owner: Jeff, thank you so much for the kind words and for taking the time to leave such a wonderful review! We truly appreciate your trust in Northeast Home & Energy for your roofing and repair needs. It's great to hear that John and the team were able to deliver exceptional service both at your home and at your workplace.At Northeast Home & Energy, we pride ourselves on providing top-quality roofing services and unmatched customer care. Your feedback reassures us that we're meeting our goal of delivering reliable, professional services every time. Thanks again for recommending us, and should you ever need our services in the future, we look forward to assisting you!
Clear View Windows & Doors L.
Northeast home & energy worked on the roof of my rental and since then I have not had any issues with it. Their professionalism, quick response and follow up was impressive. John always always available and took care of all questions I had. I would highly recommend them.
Response from the owner: Thank you for your fantastic review! We’re so glad to hear that the roofing work we completed on your rental property has provided you with peace of mind and no further issues. At Northeast Home & Energy, we take pride in our professionalism, responsiveness, and commitment to ensuring that every job is done right. It's wonderful to know that John’s communication and follow-up exceeded your expectations!If you ever need additional assistance with your properties or have any future projects, don’t hesitate to reach out. We would be happy to help!
Vincent S.
The cost of their work wasn't the lowest but the owner and His son are exceptional people that You can definitely trust to stand behind their work. Character is very important to me and everyone we interacted with in Northeast Home & Energywere honest sincere individuals. You'll be very satisfied with the job they do and just as importantly You'll have piece of mind dealing with this company.
Response from the owner: Vincent, Thank you so much for your kind words and thoughtful review. At Northeast Home & Energy, we truly believe that honesty, integrity, and quality work are the foundation of every job we do- it's why we got into this business over 44 years ago! We’re grateful for the opportunity to work with you, so please do not hesitate to reach out, should you need anything in the future. Your peace of mind is our priority, and we’re so glad to have earned your trust.
M B
My entire experience with NorthEast Home and Energy from start to finish, was excellent. Michael the project manager helped me through the process and was always available to answer any questions. The carpenters Matt and Bernie were excellent. There craftsmanship and details, amazing. I highly recommend this company.
Response from the owner: Thank you so much for taking the time out of your day to leave us this review. As a small family owned business, your satisfaction is our top priority. Should you ever require our services in the future, please do not hesitate to reach out!
Steven F.
I highly recommend Northeast Home & Energy. John was a pleasure to work with and took the time to answer all my questions. The crew was courteous and cleaned up each day. The job was completed on time with no hidden costs. The house looks great. i will definitely hire them for future work.
Response from the owner: Steven, we are so glad to hear that we will be your first call, should you require contracting services in the future. Thank you so much for your kind words. As a small business, customer satisfaction is our top priority and we are thrilled to hear that you had a great experience with us!
Margaret P.
Northeast Home and Energy replaced our roof last week.It was a great experience! The crew was amazingly hard working, professional and serious about their work!On day one they put up a huge barrier net to keep all roof debris off our house. Ground helpers used wheel barrels to dispose of all roof material into a dumpster which was delivered the previous day. They left the yard and driveway neat and clean including picking up old nails. We’re So impressed with the job they did!Richard was in touch throughout the entire process and oversaw the job from start to finish. We couldn’t be more pleased! Everyone, and I mean everyone, couldn’t have been any nicer!Do yourself a favor and use Northeast… you’ll be glad you did!
Response from the owner: Margaret, thank you so much for your honest review. Your new roof is the perfect addition to your beautiful home. We are so happy to hear that our crew took the time to ensure that your property was taken care of. Richard is dedicated to providing excellent service, and we’re so glad he was able to keep you informed throughout the project. Your kind words about our professionalism and care truly mean a lot to us. Thank you for recommending us, and if you need anything in the future, don’t hesitate to reach out!
Chris G.
Used them for insulation work. They do great work and is just a great company to deal with.
Response from the owner: Thank you for the honest review, Chris! We greatly appreciate your feedback, and we are so happy to hear that you had a great experience.
T C. K.
Excellent, personable, thorough and locally owned. They beat out two other quotes and we are very accommodating.I would highly recommend John and his team at Northeast Home & Energy.
Response from the owner: Thank you so much for taking the time to share your experience. It’s wonderful to know that our rates were competitive and met your expectations! We truly appreciate your recommendation and look forward to the opportunity to work with you again in the future. If you need anything else or have any questions, don’t hesitate to reach out!
Robert S
After reviewing the positive feedback of other costumers I requested a bid for my roof replacement. Michael G provided me with a fair and reasonable offer that I accepted without further negotiations. The offer was significantly more favorable than the prior offer from a competitor. The work was performed in a timely and professional manner. Michael G stayed on top and communicated any issues that required corrective measures. I received compliments about my new roof and credited Northeast for the fine job. Thank you for the great job!!!
Response from the owner: Robert, you have truly been a pleasure to work with. We greatly appreciate your thoughtful review. Customer satisfaction is our passion, and it means so much to us to know that you had a positive experience. Please do not hesitate to reach out if you ever need our services in the future. We might be biased, but we LOVE how your roof turned out!
Lynn S.
I had Northeast Home & Energy come out yesterday for new windows in my 3 season room. Very professional crew, personable, friendly and thorough. The windows look great! I’m very pleased with this company and would definitely recommend them to others. Thanks. 🙏
Response from the owner: It was a pleasure working with you Lynn! Thank you so much for trusting us with this project. We love how your windows turned out! Should you ever find yourself in need of our services in the future, please do not hesitate to reach out.
Kevin M.
The process to request an appointment for a quote was easy, the estimate was very accurate and a good price. The communication was great, the job was scheduled quickly and the crew was able to fit in a last minute Mass Save recommendation. I'm extremely happy!
Response from the owner: Hello Kevin, we think your roof came out beautifully! We're thrilled to know that you are pleased with the results. We are also looking forward to working with you again on your insulation project! We are so happy that you are able to take advantage of the Mass Save program. Thank you so much for your thoughtful and detailed review, we greatly appreciate it.
Alejandro I.
Had 2 new patio doors and 1 front door with side lite installed as well as have a doorway created between my garage and basement hallway. Installer was prompt, professional and did excellent work. Would recommend!
Response from the owner: Thank you for the great review, Alex! It was such a pleasure working with you.
Matt G.
Choosing Northeast Home & Energy to do some insulation work in both attic and crawlspace was an excellent decision. Meeting Bill and his team, as well as John Prunier was a pleasure. The process was smooth and flawless from start to finish.Bill - head contractor on our project, extremely knowledgeable, super courteous, respectful, and seemed to genuinely enjoy his job. JA and Hector, thank you guys!They fixed hatch that goes to the attic, as well as a small fix in my roof for free. Thank you!I highly recommend them and they are indeed top-notch! It's been a pleasure to know you.Thank you, Northeast Home & Energy!
Response from the owner: Matt, thank you so much for taking the time to write such a wonderful review. Your satisfaction is our top priority, and we are absolutely thrilled to hear that you are satisfied with our work. As a small business, your feedback is so important to us, so thank you again.Please do not hesitate to reach out in the future for any of your home improvement needs, we would be happy to help!
Scott M.
I recently had the pleasure of working with Northeast Home and Energy for vinyl siding on my ranch-style house, and I couldn't be happier with the experience. From the outset, the representative and Vice President, John Prunier, made a lasting impression.John came to our home and provided a detailed and competitive quote. I had received quotes from three other companies, but John's professionalism and personable approach won us over. His presentation about the family business, founded by his father, who had a deep respect and commitment to assisting U.S. Military Veterans, resonated with my wife and me. The Veteran's discount he offered was the icing on the cake, making our decision to go with Northeast Home and Energy an easy one.Throughout the process, John and his team were incredibly responsive and attentive to our needs. The quality of their work exceeded our expectations. The vinyl siding has transformed the look of our home, adding both value and curb appeal.We have had experiences in our lifetime with other companies who add extras costs as they go, but John saved us some additional money as the job neared completion. This is the kind of integrity and honesty that one only hopes to find in a business today.I wholeheartedly recommend Northeast Home and Energy to anyone looking for top-notch service, quality craftsmanship, and a company that genuinely cares about its customers. Thank you, John, and the entire team for a job well done!
Response from the owner: Scott, thank you so much for your kind words and for taking the time to share your experience! We are so happy to hear that John and the team made such a positive impression, and that you’re pleased with how the siding came out. It’s wonderful to know our commitment to quality and integrity was evident in your experience. As a small business, your recommendation means a lot to us! Thank you again for choosing Northeast Home and Energy. Should you ever need our services in the future, please do not hesitate to reach out!
Diane P.
Great to work with! Communication was easy, project manager was very helpful, installer was friendly and efficient, and we are happy with the end product (sliding glass patio door). We will hire Northeast again for future window and door replacements.
Response from the owner: Diane, thank you so much for your feedback. It was a pleasure working with you. We love how your door turned out! We would be happy to assist with any home improvement projects you might have in the future.
John G.
We are very happy with the work and the responsiveness of the team at Northeast Home and Energy. The process was easy and painless.
Response from the owner: John, we are thrilled to hear that your process was easy and painless! Feel free to reach out to us for any work you might need in the future. We would be happy to stop by and help (and grab an ice cream while we're at it!)
Vincent A.
John, Hailey and Sara were very knowledgeable and a pleasure to work with. Diego and his crew were skilled and finished a beautiful job on our house. We highly recommend Northeast Home and Energy for your next project.Vin and Dawna
Response from the owner: Thank you for the great Review!
William K.
Very professional and responsive. Fair price. Removed all debris. No damage to plants, bushes. Excellent choice.
Response from the owner: Thank you for the 5 Star Review
Santosh K.
Great quality service, friendly, and responsive.
Response from the owner: Santosh, we are thrilled to hear that you had a great experience with Northeast Home and Energy. Your satisfaction is our number one priority. Please do not hesitate to reach out with any projects you might have in the future, we would be happy to help!
James M.
Where to begin!This was a great choice in getting my father’s roof replaced. Richard Prunier was pleasure to meet.The contract was to the penny, no additional cost at completion of the job. The work was done all in one day! The whole process from start to finish was flawless.Love the look of the roof, and it was put to the test the next day we had lots of rain!I would recommend them! They are Top Notch!Thank you Northeast Home & Energy!
Response from the owner: James, thank you so much for your honest feedback. We are thrilled to hear that you had a great experience with Northeast Home and Energy! Customer satisfaction is our ultimate goal. Should you ever need our services again in the future, please don't hesitate to reach out, it was a pleasure working with you.
Sheri
From the time Mike arrived to quote on windows till the last window was installed, the process was nothing short of perfect. It is rare these days to find such a seamless and easy process when having to hire out Professionals. Mike was there every step of the way for us to make sure we were happy. Matt and his team did an absolutely perfect job, cleaned up everything after and were professional and easy. This a very high quality company. I would not hesitate twice about hiring Northeast Home and Energy! Thank you for an amazing job.
Response from the owner: Sheri, thank you so much for your feedback. We are thrilled to hear that you had a five star experience with Northeast Home and Energy! Should you ever require our services again in the future, please do not hesitate to reach out. It was a pleasure working with you!
Michelle H.
This company has been great to work with. They estimate and do the job in timely manner. The prices are more then fair.
Response from the owner: Michelle, thank you so much for reviewing your experience with Northeast Home and Energy. We strive to provide fair and transparent pricing for our clients, and we are thrilled that you are pleased. Please do not hesitate to reach out to us in the future should you ever need our services; we would be happy to help!
Emily C.
The roofers were extremely efficient and effective. They cleaned up after their work was done. They work incredibly fast. It is apparent they a very skilled in the work they do. In our case they performed a roof repair.
Response from the owner: Thank you for the great review!
Sharon F.
Richard and the team at Northeast Home & Energy made the replacement of my roof fast and painless! From my initial email requesting a quote Richard was pleasant, informative and professional and guided me through the process. They kept me informed of the schedule for my job and my roof was completed on time. They kept a clean work site and left my property as they found it.All in all, an amazing experience.
Response from the owner: Thanks so much for the review, Sharon! We're happy to see you had such a great experience and look forward to working with you again on any upcoming projects.
Bradford G.
Northeast Home & Energy did a great job in evaluating the insulation and sealing in my home and in updating these as part of the Mass Save program. I highly recommend them. They were timely and performed their work with care. The team was very friendly and efficient.
Response from the owner: Thanks for the the review, Bradford! it was a pleasure working with you as well!
Denise A.
Very pleased with the work. We had a full roof replacement which was badly needed. The crew came on time, every member did his/her job, and the work was completed as promised. They were respectful of us and our property. Very much appreciated!
Response from the owner: Thanks so much for the great review, Denise. Let us know if you need any help in the future!
Mark B.
We purchased an older home which needed lots of care. I searched the BBB for 5 star reviews and found Northeast Home & Energy highly rated in capabilities that I needed which were roofing, siding, and insulation. I called for a quote and they promptly sent Mike G to meet with me at my house to go over details of what was needed. I also worked with multiple other companies at the same time, none of which would do all the work needed, and received multiple quotes for comparison. I found Northeast to be competitively priced and selected them to replace my roof, my siding, and to upgrade my attic and overall insulation. Their crews were very professional and worked hard to complete the jobs on time and clean up each day. Since my wife and I were at work an unable to be on hand during the work, we asked for a few adjustments (e.g., move doorbell location) after they were done and Northeast had no problem coming back to do several small things (not rework but changes) until we were happy. As an example, we recently installed a new back door which required us to reframe the doorway and cut through the aluminum wrapped around the door casing. I asked Haley from Northeast to please send someone to replace the damaged aluminum. I left for work one morning and came back to see that it had been completely redone. It was beautiful. This was our first home so we had to learn a few things along the way. Mike G and Haley partnered with us and worked with the crews to ensure that we were fully satisfied with the results. My wife and I could not be more pleased with our choice to go with Northeast for our new roof, siding, and insulation. I recommend them highly.
Response from the owner: Hi Mark, what an awesome review! Thanks so much. If you ever need our services again, please let us know.
Vicky and Ryan T.
Very positive experience. Work was done fast and efficiently for a large old house, and I have even gotten compliments on the attic by teams here for other projects not related to insulation work.I really enjoyed that I could schedule with Richard via texting rather than a phone call. I work non-traditional hours and it was a little thing that made my experience much more enjoyable. They were flexible with scheduling and worked to find a day that was best without me having to take PTO.Bill was the head contractor on my project and he was knowledgeable about the work to be done, courteous, respectful and seemed to enjoy what he did and took the time to teach the newer members on his crew. I felt safe having 2 grown men in my house while I was alone. Listening to Bill and his crew banter back and forth while working also made me chuckle. Prior to doing any work Bill kept me well informed of what was happening and potential risks. The old thin walls were monitored for bulging/ bucking while being filled with insulation. I was asked about what colors for door kits I preferred and alerted that it wouldn't match existing frame and pieces of frame needed to be removed - with consent. And a few other things that were specific to my project. My house was kept clean and tidy - rugs protected by drop cloths, extreme caution around delicate wallpaper, and the whole area vacuumed up at the end of the project. Bill and his crew also made sure that future workers would be aware of the exposed beams under the insulation with well made signage and posts. Very impressed and have already recommended to my friends.
Response from the owner: Thanks so much for the 5 star review, Vicky and Ryan. It was a pleasure working with you both as well.
Chris D.
The Northeast crew did a nice job replacing my vents that exit thru the vinyl siding. They also fixed the sloppy work done by the original builder. I’m very happy with the results.
Response from the owner: Thanks for the great review, Chris. 🙂
Karen G
I am a repeat customer who has had Northeast Home and Energy over the past few years put a new roof on my house, new replacement windows and just recently had my house updated with newer vinyl siding.I chose the color charcoal with wider white trim it looks so great I love it!This company has made every project a smooth and easy process for me. 3 jobs and 3 great outcomes,I’m glad I chose this family business who has been in business for 40 plus years.
Response from the owner: Thank you for the 5 Star Review. Please tell all your family and friends about Northeast Home & Energy.
Barett D.
Great crew showed up on time had the job done and cleaned up nicely in one day highly recommend them
Response from the owner: Thanks for the 5 star review, Barett. We appreciate it!
Pam G.
Very satisfied with their flexibility in changing work done on our home. Clean up was good, job came out good as well.
Response from the owner: We're happy to hear you had such a positive experience, Pam. Let us know if you need anything in the future.
Cameron G.
The Northeast Home and Energy team did a spectacular job insulating my house. In just a few months I've already seen a noticeable difference in my heating bill. My house was a very difficult job and they exceeded expectations.
Response from the owner: Thank you for the Great Review! We love helping our customers and this is a great reward in seeing their happy review.
Denise B.
Northeast Home and Energy completed insulation on my home. They are a courteous and very professional team. They were thorough and efficient. Richard walked through my home to explain everything they were doing and why. I am very happy with the results.
Response from the owner: Thank you for your great 5 Star Review. It is our goal to provide all of our customers with a 5 star experience.
Michael C.
We had Northeast Home & Energy do all our insulation - I highly recommend them. The techs were well trained, informative and went above and beyond doing our insulation. They made sure I was completely up to speed with what they were working on, and were extremely kind and professional throughout the process.
Response from the owner: Thank you for the great review, MIchael, it means a lot to us!
Joe F.
Northeast was a pleasure to work with. The salesman, Michael G, was available to us via email/phone, walked us through the process, and checked in on the job. The installation crew was extremely professional, on time, clean and the final job looks fantastic.Later we had Northeast do our insulation work through the Masssave program. Again, great to work with. They walked us through the process, were professional, and always cleaned up after the work.Update, we just had new basement windows installed by Northeast. They look fantastic, and the basement is warmer. Can't say enough about Northeast.
Response from the owner: Hi Joe, thanks for taking time to leave us this great review. We're glad to hear you had such a positive experience, and let us know if you need our services for any upcoming projects.
Jessica W.
Great job putting in the attic & bathroom fan. Fair pricing and communicating the process.
Response from the owner: Thank you for the review, Jessica. 😁
Gerald L.
They were on time on both visits very polite and courteous, most of all they did an excellent job. They explain to me in detail what was going on .your company is fortunate to have such good employees.Extremely please Customer Gerald Lovell
Response from the owner: Thank you, Gerald! We really appreciate your feedback. It was a pleasure doing business with you!
Natti J.
Bill and his team did an amazing job air sealing and insulating our attic. They are professional, thoughtful, and informative . Always respect my time and called to confirm before the arrival. Thank you !
Response from the owner: Thank you, Natti, for your feedback and the 5-star review. We really appreciate it. Please let us know if you need anything in the future.
Chuck S.
Great experience with Northeast Home & Energy. Very prompt and profession and work was done extremely fast.
Response from the owner: Thank you chuck for the 5-star review. We really appreciate it! Please let us know if you need anything in the future!
michael M.
Flexible people to work with..courteous friendly and professional
Response from the owner: Hi Michael, thank you so much for your feedback. Please let us know if you need anything else in the future!
ralph V.
NE Home & Energy provided insulation and a new roof at my 110 year old house in the last half on 2020. I am a commercial construction project manager and the work they performed was very very good in quality, workmanship and professionalism and met all my expectations. But what was even better than the installation and worthy of a 5 Star Rating, was that last month, 3 years after the initial installation, we noticed a small drip in a ceiling directly below the new roof, and when I contacted NE Home & Energy about the drip, they didn't argue or question or make excuses but they came over to inspect the roof with me and made the warranty repairs in less than an hour. I am not use to great service like that in the construction and remodel industry (or any industry or service provider for that matter) and I wanted to share that experience for others.
Response from the owner: Thank you for your review. Anytime you have any questions or concerns we will gladly help you. Again thank you for your 5 Star Review!
AL P.
Berney and Tom did an excellent job installing my Harvey replacement windows.Before my thermostat was on 69 to 70 and ran forever .Now it’s toasty warm at 66 degrees .Great job guys.
Response from the owner: Thank you so much Al for your feedback, it was a pleasure doing business with you!
Frank D.
We had Northeast Home Energy come and do some work at the house. The Team that came was knowledgeable and professional, They answered any questions we had. They were on time and cleaned up everyday. We would highly recommend Northeast Home and Energy for your Home Improvements.
Response from the owner: Thank you for your Feedback Frank, we really appreciate it. Please let us know if you need anything in the future!
Edward V.
Casement Windows replaced — job well done! Matt arrived on time and worked quickly. He cleaned up his work area and removed all packaging and debris when he finished. Windows look great. This is my fourth project with Northeast Home. I’ve been a satisfied customer each time.
Response from the owner: Thank you so much for leaving your review Ed, we really appreciate it!
Aleen S.
From start to finish, the crew that worked on our home were very communicative, thoughtful, timely, professional and knowledgeable.They were able to get us an appointment earlier than anticipated- which we appreciated. The crew showed up on time, covered all areas with tarps, cleaned up after themselves and were very respectful of our home. The manager was able to do multiple tests (including carbon monoxide texting) on our home that made me feel even safer than when they walked in here. They even found a few things off (my house was flipped) that they fixed for me while they were in the attic. They told me about it, educated me about the problem and asked me if they could fix it (and how they were going to fix it).At the end of their time in my home, they asked me to look at the work they did. And while I wasn’t looking, my dog ran out of my house- and they immediately ran out of the house got him to come back in safely.My house is now warmer because of all the work they did and I know that they improved my house more than I could have asked for.
Response from the owner: Hi Aleen, thank you so much for your review! We are so thankful.
Nick G.
Bill & Ja were very professional and thorough. Already noticing a difference with heat retention and less drafts!
Response from the owner: Hi Nick! Thank you so much for your review, we really appreciate it!
Corey G.
Bill and his team did a phenomenal job air sealing and insulating our attic. The team was knowledgeable, professional, and seemed to enjoy what they do. I'd recommend giving Northeast a shot on your next home project.
Response from the owner: Hi Cory! Thank you so much for your feedback, we really appreciate it.
ethan K.
Northeast Home & Energy did amazing work when replacing our roof. They were professional and efficient. John worked with my wife and I throughout the entire process, his communication was excellent. His team went out of their way to make the renovation affordable every step of the way. I would highly recommend Northeast Home & Energy for any renovation project you may have.
Response from the owner: Thanks Ethan! We really appreciate you leaving a review. It was a pleasure doing business with you.
Sara G.
Very professional, fair estimate and very skilled work. I would definitely recommend to others.
Response from the owner: Thank you so much Sara for your feedback, we really appreciate it!
Roxanne T.
They did a great job replacing my windows. They were very professional, and completed the job quickly and efficiently. I woud definitely recommend them.
Response from the owner: Thank you, Roxanne, for the 5-star review. Please let us know if you need anything in the future!
Nicole H.
We love our new roof! The Northeast Home & Energy crew did a great job. We have a small home, so it didn't even take all day. The cleanup was meticulous as well. Our project manager, Kyle, kept great communication from start to finish answering all our questions. We are very impressed with their care and professionalism, and pleased with the warranty too. Thanks so much!
Response from the owner: Thanks Nicole, we are so happy you are happy with your roof! It was a pleasure doing business with you.
Brett H.
Great and honest people from the salesman Mike to the installers Tom and Brad, if you want professional people who know what they are doing these are the people. Installers Tom and Brad did an amazing job, left the place "spotless ". They installed 27 windows in a 1845 Farmhouse in 2 days. I would highly recommend them. None better.
Response from the owner: Thank you, Brett, for your feedback, we really appreciate it. Please let us know if you need anything in the future.
James C.
What more can I say??!! Northeast Home & Energy was a pleasure to work with. Kyle was very responsive to any questions I had. The quality of work was excellent and completed on time! I would definitely recommend them, and will use them again in the future.
Response from the owner: Thank you so much for the 5 Star Review ! Let us know if there is anything else we can help you with -upgrading your house. We appreciates your 5 Star - nothing is better than if you refer us to a friend or if you call us for more work. Thanks again!
Ed M.
What a GREAT job!Northeast Home & Energy is one outstanding company.From our initial meeting with Michael G right through project completion. Our (very difficult) window and siding replacement project went off without a hitch. Michael G was very helpful throughout and never left a question unanswered.Then Matt and his crew arrived. WOW! The professionalism and craftsmanship are unmatched. The attention to detail is unbelievable.I can't say enough about these guys.They are real professionals and they show it.Our 100 year old house looks like a new house and is the talk of neighborhood.I would recommend Northeast Home & Energy without question.Thank you to everyone involved!Ed
Response from the owner: Thank you ed for the 5-star review. It was a pleasure doing business with you.
Walter H.
Showed up for project ahead of time completed in a few hours and cleaned up any work debtis thoroughly very nice to talk to
Response from the owner: Thank you for the 5 Star Review!!
Mackenzie W
I had Northeast Home out to my house to do insolation for a project and it turned out amazing. Randy and his time were on time, respectful and professional, I work from home while they were head and considerate of that. I would use northeast home again for any of my upcoming projects.
Response from the owner: Thank you for the 5 Star Review!
James K.
Randy, Pedro, and Bill completed our Mass Save insulation with attention to every small detail. They are friendly, thorough, and a pleasure to deal with along with Carrie in the office. I wouldn’t look any further.In addition, I had Northeast come back and install our New Roof.What more can I say other than you will not be disappointed.Batting 2 for 2 doesn't get any better.
Response from the owner: Thank you so much for your kind words and for choosing Northeast Home & Energy for your insulation and roofing needs, James! We're thrilled to hear that Randy, Pedro, Bill, and Carrie provided you with exceptional service and attention to detail. We appreciate your recommendation and are glad that we could meet your expectations not just once, but twice! If you ever need any further assistance, please don't hesitate to reach out.
Joey S.
Great work with John and Matt! Finished quickly.
Response from the owner: Thank you for your positive review, Joey! We're thrilled to hear that you had a great experience working with John and Matt at Northeast Home & Energy. We pride ourselves in delivering efficient and high-quality services to our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Denise B.
Explained the step by step plan for insulation. Reviewed work after completion. Professional and efficient.
Response from the owner: Thank you for choosing Northeast Home & Energy for your insulation needs, Denise! We appreciate your positive feedback and are delighted to hear that you found our step-by-step plan explanation helpful. Our team is committed to delivering professional and efficient service every step of the way, and we're glad we could meet your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your support!
david W.
They did a great job updating my older home with insulation up to code. They also did air sealing which makes a ton of difference. I highly recommend this company.
Response from the owner: Thank you so much for taking the time to write this positive review, David! We're thrilled to hear that you were impressed with Northeast Home & Energy's services. It's wonderful to know that our team was able to update your home's insulation to code and provide effective air sealing. We truly appreciate your recommendation and hope to continue exceeding your expectations in the future. Thank you for choosing Northeast Home & Energy!
Alan H.
I called because there was a small leak in my roof, and although I'm really handy, I don't know the first thing about roofing. Kyle came by right on time, and in about 5 minutes showed me exactly what the issue was. Seeing that it was small, he essentially told me I could handle it myself and save myself money. He even gave me a tube of caulk and wouldn't take money for it. He could have easily charged me a few hundred dollars to do it and I would not have questioned it.This speaks to a level of integrity that is priceless. While it seems a small thing, it shows that Kyle, and therefore this company, does things the right away, or at least in a way that resonates with me. Kyle also told me that the roof, while in good shape, will probably need to be replaced in the next two or three years. When that comes, I know who we will be calling.
Response from the owner: Hi Allen, thanks for the amazing review! Kyle has been in the industry for over 25+ years and has come across every roofing problem you could imagine. We're glad he was able to steer you in the right director all while saving you money as well. If you need anything in the future, don't hesitate to contact us.
Morgan M.
This crew was top notch. Everything was explained to me thoroughly and clearly beforehand. It was a super tough job in an extremely tight attic space but these guys went all out and made it happen. Several other crews from different companies actually turned the job down, but Bill and Jonathan and Tim and Pedro and everyone else who worked on this project were just amazing. 5/5 stars, would definitely trust them with any aspect of insulation needs again. I highly recommend.
Response from the owner: Hello Morgan, thanks for the great review! It was our pleasure to help you out with this insulation project!
freddy C.
This is extraordinary work and I’m very impressed with this company!!!
Response from the owner: Thank you for your great review. Enjoy your 50 Year roof!
Greg M.
The crew did the job in one day. The roof looks so great. I did my research on the shingle and they use 50 year shingles which is unusual for Nantucket. My last roof lasted only 14 years and it is good to know that I won’t have to worry about the roof for years.The only downside was that there were a lot roofing nails around the house which is hell on car tires. But to my surprise they had a roller magnet that picked up all (hopefully) of the nails.All around good experience. Great product, great warranty, great service, and best of all GREAT price. I highly recommend them.
Response from the owner: Thank you so much for your business and your 5 Star review. I hope we got all those nails. We all work very hard to make every job a great customer experience. Hopefully, you will refer us some new customers.
Chuck C.
I chose Northeast Home & Energy because when I checked their website, their reviews were top notch and I liked the fact that it was a family run business for over 40 years, having come from a similar background. Richard gave me a quote that was reasonable, and I had no idea that new roofs can now last 50 years, and that the warranty is transferable to the new owner should you sell the home. BONUS!! The roofers were professional, efficient, and very tidy. I highly recommend this company, as my experience was awesome!! ⭐️⭐️⭐️⭐️⭐️
Response from the owner: Thanks for the review, Chuck! We're happy to hear you had such a great experience.
Pauline P.
I would definitely use them again. Their work was on time. They were efficient and provided good value. I would highly recommend.
Response from the owner: Hi Pauline, thank for the great review! Thank you for your recommendation!
Brian M.
Excellent workmanship, good communication and frequent updates on the work being done. Very happy with the experience.
Response from the owner: Hi Brian, thank for the great review! We're glad to hear you had a positive experience!
Deena G.
Northeastern were incredible! They installed my new roof in one day! They organized everything and made sure all my fencing and plants were fully protected while removing the old roof. I have a dog so they also made sure there were no nails left behind with a special machine that picks up nails. Not only that but our new roof has a lifetime warranty which reduced my home owners insurance. I can’t say enough good about our experience with Northeastern Home & Energy! Thank you so much.
Response from the owner: Deena, thank you so much for the great review. Another happy customer on Nantucket makes us so happy.
Neila F.
Bill was a blessing and the entire team was fantastic to work with. We started in a bad situation (attic mold) that only got worse (heater leaking CO), but they went above and beyond to be accommodati
Brian F.
I had the pleasure of working with Bill, Tim, and Richard and they were all fantastic. They did a great job with our insulation, venting, and other fixes in our attic. I can't recommend this company enough.
Response from the owner: Thank you for the great review, Brian! We'll be sure to let the insulation crew know about your experience.
Gail S.
I just had a new roof installed by Northeast Home & Energy. Michael G was very helpful and easy to work with. The work crew was fast, efficient and really knew what they were doing. I’m so happy to have chosen this company to help protect my biggest asset!
Dave T.
We are very pleased with the wonderful job done by Northeast in replacing our 28 year old roof. The team worked very hard and very quickly and efficiently and finished the job in two days.We were also appreciative of the attention that John Prunier, Northeast VP, gave to our job. He made sure everything was done the way we wanted it and explained everything that we wanted to know. We would recommend Northeast to anyone needing a new or replacement roof.
Response from the owner: Miriam, thank you for the 5 Star Review - please let us know if we can help you with any other project
Galen G.
Northeast Home and Energy is wonderful to work with. Richard is professional and courteous -the crew was awesome-they got my roof reshingled safely and quickly. My new roof looks wonderful and performs beautifully in high wind and storms. I would highly recommend them!
Response from the owner: Hi Galen, I just noticed that I had not responded to your 5 Star Review. Thank you so much! I hope everything is good with you and your roof on Nantucket.
Janet C.
They installed new Harvey windows in our home & they did an incredible job. So happy with their work!
Wanderley F.
They did a great job changing the windows of my apartment. Very professional, clean and fast. The windows looks great…
Chip B.
Great service and very neat the team was in and out in two days plus a 50 year warranty....can’t beat it!
Response from the owner: Thank you- we enjoyed working with you on your project.
Deb D.
Great company and product wonderful people to work with
Chris S.
Richard was an outstanding representative of Northeast Home & Energy. He was extremely responsive, clear and concise with his estimate and explaining the process, and checked on the progress of the roof installation in addition to following up after it was complete. The 50 year transferrable warranty was one of the primary selling points enabling us to quickly sell our home. Extremely happy we went with Northeast Home & Energy.
Response from the owner: Thanks for your great review, Chris, it was a pleasure working with you on your roofing project. Also, congratulations on selling your home and transferring the 50 year warranty to a new Nantucket homeowner!
Don C.
Outstanding job by the folks at NortheastEnergy.Fair price, quality install with great attention to detail and top notch clean up. This job had some challenges with needing to replace old skylights and they demonstrated adaptability and flexibility in performing that work.Overall five stars and terrific stewardship by Mike Luke.
Don G.
Northeast did a great job on installing vinyl siding and windows on my house. High quality work, good communication, neat and professional work area. Would highly recommend
Ron H.
Did a great job. They explained what they were doing and thoroughly cleaned up when done.
Greg L.
After doing some research and reading the reviews I decided to contact Northeast Home & Energy. Mike Luke responded very quickly and was very responsive to all our questions. My wife and I were very pleased with the results of our Bay Window project. We even added some new siding and shutters which make the front of our house look amazing!! Bernie did an excellent job and cleaned up after the work was done. I would highly recommend Northeast Home and Energy. Thank you Mike for the excellent customer service!!
Laura T.
Kyle was great. Fixed my problem quickly and all costs were up front. Highly recommend.
Iva J.
Great company! They are very customer oriented and attentive to needs. Would highly recommend! Thanks for doing such a great job!
James T.
My deck replacement was a difficult job requiring customization and creativity. Tom is an amazing professional capable of addressing even the most difficult challenges. The deck sits on top of my garage so a rubber roof is required underneath the deck. Previous leak issues were addressed and they no longer exist! Buzz quoted aggressively and held to his quote. I am very pleased with Northeast and would provide a solid recommendation, especially if Tom is the craftsman doing the work.
Andrew L.
Constant contact. Easy to work with. Great job. Roof was done in one day to my specs. Came and reinspected after solar panels installed. Looks awesome. Very clean post install to the point where Mike was on his hands and knees in my yard looking for debris.👍 very happy.
Kimberly G.
Exceeded all expectations! Always on time. Helped coordinate savings through MassSave/
Jan D.
Randy and his team were extremely professional, knowledgeable, and courtious
Dana F.
We are completely satisfied with the facelift that Northeast Home & Energy performed on our home in Westborough, Ma. We are a repeat customer and will be a life long customer of theirs. If you want a grade A improvement company to do any work on your home, we highly recommend Northeast Home & Energy.
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