22:04 25 Jan 23
Northeast was a pleasure to work with. The salesman, Michael G, was available to us via email/phone, walked us through the process, and checked in on the job. The installation crew was extremely professional, on time, clean and the final job looks fantastic.Later we had Northeast do our insulation work through the Masssave program. Again, great to work with. They walked us through the process, were professional, and always cleaned up after the work.
23:55 24 Jan 23
Quality and experienced!!
18:42 19 Jan 23
I’ve used them twice for repair projects and each time they’ve been professional, responsive and courteous. Will be using them again soon, which is really the biggest endorsement I can give.
16:37 19 Jan 23
Awesome work and great clean up
20:19 12 Jan 23
They insulated the sill of our home. They did a fantastic job. I would highly recommend them.
00:55 12 Jan 23
Bill and his team were wonderful to work with. We didn't have any insulation because we got our attic remediated. They helped us by getting it insulated as quickly and safely as possible. Winter is a very hectic time to not have any insulation and for that we are really thankful. We appreciate all the help.
00:34 12 Jan 23
Bill was a blessing and the entire team was fantastic to work with. We started in a bad situation (attic mold) that only got worse (heater leaking CO), but they went above and beyond to be accommodati
00:29 12 Jan 23
Bill was a blessing and the entire team was fantastic to work with. We started in a bad situation (attic mold) that only got worse (heater leaking CO), but they went above and beyond to be accommodating and get our house sealed and insulated in the middle of winter, coming back when they could squeeze us in, even coming in over the holidays to make progress. Northeast started out doing the right thing — something mold removal company should’ve checked — and caught a significant CO issue — and treated us like people and homeowners and not just another job/paycheck, keeping us safe and working to get us warm. Bill was meticulous and incredibly thorough, happy to answer any of our questions, and also just pleasant in demeanor to interact with. Would absolutely recommend them to anyone and everyone.
20:38 23 Dec 22
Professional window replacement job from NE Home and Energy! Very responsive, approachable with questions and warranty issues, and professional at what they do. Easy to work with for Mass save rebate process as well.
14:56 14 Dec 22
Randy and his crew did a tremendous job!
01:48 08 Dec 22
Northeast did a terrific job replacing our front door and roof. Very professional and excellent workmanship. John was great to work with and kept us well informed.
16:04 26 Nov 22
This review is LONG overdue.Every day is a time to be grateful for all we have: family, friends and especially for good, caring people who Truly make a difference in our own lives as well as in other lives around us.Mark Johnson, of M.A. Restoration, has always been our "go-to"-person for help to repair and update our home. When we asked Mark for a roofer-reference, he contacted John Prunier of Northeast Home and Energy (North Grafton) to help solve our problem after our former roofer "dropped the ball" by leaving us without hope of finishing a barely-begun roofing project. John came immediately to our aid. He coordinated the removal of our 22-year old roof by: taking care of the required town fee; stripping the old shingles off; repairing of all the leaks; removing old boards; and, by straightening a dip in the roof. Then he replaced the entire rooftop of our house and attached-garage by installing extremely high, A+-quality, GAF architectural shingles. John never left our side. He kept us updated every day via phone, email and often, he came in person to see if we had any questions or any other needs regarding the roof. He had to search everywhere in his vast network to find enough shingles that matched the partial shipment that the former roofer had left behind months before in our garage. After several days of searching, he found the exact color-match and number of extra shingles we needed in another state! John also contacted Mike, the owner of The Dumpster Diver, who gave us a dumpster to help complete the roofing project.John Prunier is a caring, dynamic person who successfully and effortlessly coordinated every last detail of this roofing project to its completion. We now have the roof we needed two years ago thanks to this extraordinary man and his expertise. We recommend John Prunier without reservation for his integrity, extraordinary work ethic, coordinating skills, and whose extreme generosity brought a very bad situation to an outstanding and satisfying conclusion.
18:59 15 Nov 22
Northeast Home & Energy provided attic and basement insulation as well weather stripping on exterior doors. From my first contact with them regarding my project through quote and finishing the work, I was kept informed of the progress. Randy and team were great to work with - very professional in all aspects. Extra kudos for loving the dog!
13:50 09 Nov 22
Excellent MassSave air sealing and insulation install. Highly recommended
19:35 04 Nov 22
If you’re in the market for a roof you need to include these guys in your bids. Their team did a great job on the roof. When they tore the roof off they found some additional issues with the house and we’re still able to fix those and get the roof done in a day. Mike was a great rep to work with. Will definitely go back to them for the next projects on my house.
20:30 03 Nov 22
We had a great experience with Northeast after a botched job with a local contractor. Mike was responsive, friendly, and professional. The work was performed quickly and exactly as expected. The entire process was seamless and a real pleasure. Would highly recommend.
20:42 31 Oct 22
Can’t say enough good things about this company. The work they performed was more than excellent. The work was done ahead of schedule and I couldn’t be happier. Really professional in every way. I highly recommend them for any job. They are the best!
18:55 26 Oct 22
Awesome experience. Mike and Matt are very professional.
14:05 26 Oct 22
The team at Northeast was great. Professional and honest about all the issues. They were on time, courteous and extremely respectful to our property during the installation. We would choose to work with them again should we ever have a need for any of their offered services.
14:32 10 Oct 22
Northeast Home and Energy came in to do attic insulation based on MassSave recommendations. Not only did they great job of the insulation but also got rid of what was done previously all for reasonable costs. I felt a little bad for the team since it was during the heat wave when they did the work but they were able to get it done. I would highly recommend and would use their services again if need to.
12:17 28 Sep 22
I scheduled a whole house insulation project in conjunction with the Mass Save program. A friend recommended that I ask for Northeast Home & Energy. and I am so glad I did. Carrie the scheduler efficiently communicated with me along the way ---and is the best around. Randy, Bill, John, Pedro, and Tim were all so knowledgeable, polite and efficient throughout the project. They understood my questions and concerns and explained what I needed to know. They were also super conscientious with the clean-up and organization. It was a pleasure meeting them and I am confident to recommend this company.
14:45 14 Sep 22
We needed some updates around our house....windows, siding, some roof shingles. Everyone at Northeast was very professional and efficient, always communicating with us on delivery and installation dates. We couldn't be happier with the products used, and the service staff was extremely skilled and courteous. Highly recommend Northeast for your home needs.
00:36 26 Aug 22
Northeast replaced my roof, which involved removal of two layers of old shingles, plywood replacement, install of water barrier (entire roof) and new flashing and shingles. Excellent communication with John before, during and after the work. Team of 6 arrived at 7:30AM and completed the job, including cleanup, by 7:00PM. Everything was done just as John said it would be. New skylights look great and operate as advertised (solar blinds). Thank you Northeast!
18:26 24 Aug 22
Richard is very professional and Matt the installer. Richard the salesperson heard our concerns and worked to get a window that would meet our needs. Will definitely consider Northeast for other home improvement projects.
19:36 02 Aug 22
I just had a new roof installed by Northeast Home & Energy. Michael G was very helpful and easy to work with. The work crew was fast, efficient and really knew what they were doing. I’m so happy to have chosen this company to help protect my biggest asset!
19:43 02 Jul 22
Found Northeast through Mass Save when we needed the walls insulated. They were very professional, from the original assessment, to multiple energy saving projects in addition to the insulation (vapor barrier in crawl space, sealing air gaps, weather striping doors). Good communication scheduling, personable crew, can highly recommend.
16:36 23 Jun 22
I had a new roof installed and I am very pleased with the workmanship and complete cleaning after the installation .😉
19:19 20 May 22
Northeast home is the best company I’ve had the pleasure of doing business with. They confirm appointments, call and text and then perform excellent service! Today, Kyle Houston arrived earlier than expected and repaired our rubber roof in short time!Kyle is very knowledgeable and is a pleasure to work with.I highly recommend this company for your roofing needs!
23:08 02 Apr 22
They installed new Harvey windows in our home & they did an incredible job. So happy with their work!
14:36 22 Jan 22
John and the whole crew were incredibly professional, communicative, and did an AMAZING job installing siding, gutters, and downspouts on my enormous, old 3-family house that has plenty of weird angles and sits on a steep hill. Excellent every step of the way, and extremely detail-oriented. Honest, quick, top-quality work. I can't recommend them highly enough. If you're lucky enough to find an opening in their schedule, take it.
15:40 19 Jan 22
On time, professional and would recommend this company for window replacement.
17:45 13 Jan 22
Knowledgeable reps and helpful manager's .Quality materials. Per My electric bill, I used 555 less kWh Jan 2022 than in Jan 2021.. (replaced 5 windows and one sliding back deck door)Thank you very much.
17:31 13 Jan 22
They were great. The whole process was smooth and done professionally.
02:53 10 Nov 21
We had a new roof installed by Northeast Home and Energy. From the estimate to work completion, Mike Goldstein was knowledgeable, informative and responsive. There were some unexpected issues but Mike and his team handled it professionally and quickly. Installers were efficient, quick and hardworking. When the job was done, they cleaned up and left the place cleaner than before the installation of our new roof. We HIGHLY recommend Northeast Home and Energy. And give Mike a raise! 🙂
21:14 21 Sep 21
The man did a nice job fixing the jobs we had appointments for. He was kind and very thorough and punctual. Very nice company and highly recommended
20:54 06 Aug 21
We are very satisfied with our experience working with Northeast. Northeast is reliable, a pleasure to work with, responsive to calls/emails/questions/etc, and hires outstanding and reliable contractors. Randy, the foreman, and his team are extremely hard working, honest, and determined to satisfy the customer. I would highly recommend Northeast for residential or commercial work relating to anything from gutters, windows, insulation, doors, and so many other projects!! A+++
01:50 29 Jul 21
They did a great job changing the windows of my apartment. Very professional, clean and fast. The windows looks great…
18:50 28 Jul 21
My landlord had new windows put in and northeast home and energy was who he used. They were great positive fast very thorough and did amazing job I had never been so impressed at windows before but these windows are amazing and the dedication they put in to keep place clean and to move things out of way and just to finish on timely manner was so amazing . Thank you for ur awesome new windows and the amazing hard work you guys did as well as having an amazing attitude and positive environment while working. You guys truly rock notine complaint and thats amazing from me saying that.
21:25 14 Jul 21
I enjoyed working with Buz and Richard to get a new roof. They were very professional, their guys were on time, did an excellent job and excellent clean up. I would highly recommend this business for you homes needs. I found them to be honest and communicated with me every step of the way. I would definitely use them again if I have a need for my home.
12:01 09 Jun 21
Northeast Home & Energy was professional in all correspondents as well as when they came to my home and prompt on the day of repair. I felt at ease working with them and would highly recommend them for large jobs or even small repairs such as mine. I was very happy that they we also willing to drive all the way out to Tewksbury!-
21:09 24 May 21
John and the members of his staff are the best examples of professionals I can think of. Their analysis of the problem, the recommended steps in the solution and the implementation of the process has led to well designed and highly functional product. The procedure was well organized with all members of the team working together to reach the end goal.
18:29 21 May 21
Met with Richard. Seemed committed to resolving issues. STAY TUNED.
23:50 30 Mar 21
I have had Northeast Home & Energy work on my house twice. Both times they exceeded my expectations.The first time was in 2012 when they resided my house. It’s beautiful and I’ve been happy and have had no issues since it was installed.The second time was in 2021 to replace my front door (original from 1937), update the windows and door on a three-season room, and replace a rotting deck. The result is a beautiful room that I absolutely love that is going to last another 84 years.Buz is always fair and honest with what a project is going to cost and was great about keeping me informed. And Tom worked with me at every stage to make sure I was happy with how everything was coming together and made sure everything was done right. He took incredible care and has such pride in his work.I am beyond happy with how it turned out.
17:13 03 Dec 20
Northeast was easy to work with. Richard kept me in the loop with time tables and expectations. Communication was great.
21:08 01 Dec 20
Mike oversaw every step of our window installation with perfect attention to detail, from the estimate to the clean-up.He communicated almost daily, coordinating all aspects of the job for a very smooth, stress-free experience for us.Mike was always polite and friendly, eager to adapt to every request, a great asset to Northeast Home and Energy.
19:57 01 Dec 20
Great group of people who treated us well. Very responsive via email and otherwise. Lightning fast crew. Showed up early, cleaned up and finished on time. Great value for your dollar
01:44 05 Nov 20
I definitely I will recommend this company for you home projects. His crew were very professional and work was done very fast. If in the future I need for any other protects I will hire again! Thanks Mr. Richard and and you team!!!
12:04 26 Oct 20
I'm absolutely thrilled with the work that was done. Very professional and thorough. It looks wonderful and is such a huge transformation. I've received several compliments on it from neighbors, friends and family. I'm also definitely feeling less stressed with winter approaching, because I know I'll be saving money in heating costs. Thank you so much!
16:29 20 Oct 20
Window installation for whole house went perfectly. Couldn’t be better
22:42 12 Oct 20
Bill was very professional would always answer Calls,Messages and Emails. Also me the loan approval go very smoothly with no interruptions Came to the house to check on the workers Including meeting John and Richard I would recommend this company too everyone that is looking for vinyl siding and roofing done to their house
17:32 11 Oct 20
Working with Northeast Home & Energy was a great experience. John was professional and knowledgeable as we made initial decisions and selections. He was also prompt in answering questions, giving us complete comfort and confidence throughout the project. The installation and work was completed on time and the quality and attention to detail was excellent. We will continue to work with John And Northeast Home & Energy on our future projects.
16:14 11 Oct 20
Great company and product wonderful people to work with
23:54 21 Jul 20
My experience with Northeast Home and Energy was terrific. I called and explained that I had a leaking roof due to shingles blowing off and needed the shingles on the back side of my house replaced. The project manager Kyle was here quickly and we discussed the job. I had an estimate within 2 days and approved the quote. The job was completed about 2 weeks later and within a day they were finished. Nice neat work, you wouldn’t know they were there. Kyle and one of the owners came by and asked if I was satisfied and if there was anything else I needed. Very happy with the whole experience and would highly recommend Northeast to anyone. I also failed to mention that they were the only company of the 3 I called and left messages with that called me back. If your experience is like mine, you won’t be disappointed.
18:21 26 Jun 20
Michael was a top notch point of contact for us to utilize for our project. We installed new windows and doors throughout our home and the outcome was amazing. The individual who performed the installation was professional and the work was impeccable. Thank you again for a job well done!
14:47 19 Jun 20
Call Northeast if you want a reliable roof company to install your new roof! John from Northeast + his team did a great job installing a brand new roof on my home. I personally met John at my house and they addressed all the concerns I had. He provided solid knowledge on any questions that I had + the job was done quickly and efficiently. Strong workmanship and cleaned up process. Thank YOU!
00:56 18 Jun 20
John is awesome! He was super informative, conscientious, and kept me updated throughout the whole process. They scheduled my roof replacement faster than expected and the crew worked so hard to get the job done in one day. I was amazed at how quickly and efficiently they worked. After working a 12 hour day they left my yard and driveway spotless, if not for the lovely new roof, you’d never have known they were here. Couldn’t have had a better experience! I will definitely contact Northeast for future home improvement projects.
14:48 26 May 20
So we had our ridge cap blow off over the winter and called on a Wednesday. Zero contact experience, sent photos of damage they quoted me a very reasonable price to fix my fridge cap and my mother’s house next door. Showed up Thursday morning 8am and were gone before i left my house at 10:30. No evidence they were ever here. Except two perfectly replaced ridge caps. I would highly recommend the guys from Northeast Home & Energy.
18:19 13 May 20
I had an appointment with another roofing company and they said we are so busy at this time our earliest appointment is 9 days from today. I then called North East and got the job done within the hr. Thank You so much Kyle
16:10 04 Mar 20
Great job by Randy and the insulation crew!!
19:51 24 Feb 20
Great and fast work by Randy and crew on our air sealing job!
15:18 17 Feb 20
Outstanding job by the folks at NortheastEnergy.Fair price, quality install with great attention to detail and top notch clean up. This job had some challenges with needing to replace old skylights and they demonstrated adaptability and flexibility in performing that work.Overall five stars and terrific stewardship by Mike Luke.
23:36 03 Feb 20
Randy and Team were super efficient, hard working and got the job done in the time that was allotted. They we’re very professional and cleaned up after themselves. They were a pleasure to have in our home. Thank you for making our home warmer!
13:53 03 Feb 20
18:36 29 Jan 20
I called to get a quote to repair a ridge vent that was buckling. Kyle (Project manager) came the next day and found that a popped nail had pushed the ridge vent up. He removed the nail and caulked several other openings that he found while inspecting my roof, then REFUSED TO TAKE MY MONEY when I tried to pay him. Great service, and I'll call them first for all my roofing needs moving forward.
16:51 10 Jan 20
We contracted with NE Home and Energy for a new entry door from Harvey with a full new door surround. John was polite and very knowledgeable from the start. They did they job in the promised timeframe. Bernie, who did the door install was just great and wanted everything perfect. Highly recommend Northeast Home and Energy!!
18:00 04 Jan 20
Randy and his crew were punctual, courteous and they did a super job. I was really happy with their work and clean up. Can give them 5 stars and recommend them to my clients and friends. Mary McP
16:32 26 Dec 19
Northeast did a great job on installing vinyl siding and windows on my house. High quality work, good communication, neat and professional work area. Would highly recommend
00:33 27 Nov 19
I couldn't be more pleased with the entire process of getting my new roof. John was very clear about everything in the beginning stages from materials to what to expect during the job. He was there when the work started to make sure the men had everything they needed and was there at the end to make sure everything was done. I can't recommend North East enough
17:19 25 Nov 19
Northeast homes did a great job on the roofing project. On time and very clean and professional
12:10 21 Nov 19
Mike is very amicable and knowledgeable about the work. He makes conscientious efforts to explain the process, and appears on site to introduce, and get the crew started, then follows up after the job is finished to answer any more questions you might have.The crew was careful, quick, accomplished, and cheerful.It was a very positive experience.
12:35 08 Nov 19
Did a great job. They explained what they were doing and thoroughly cleaned up when done.
21:56 21 Oct 19
Great people! Easy to deal with, show up when they say they will, with advanced notice even, and do a great job. They were respectful and left no mess behind. And the price was very reasonable. We first had them come blow in insulation for us through the MassSave program. We liked them so much... we had them come back and replace 10 windows for us. Fantastic job, couldn’t be happier. Don’t hesitate to use this company.
14:12 01 Oct 19
Fantastic job from the entire crew, they worked ALL day tirelessly, in brutal conditions (attic insulation), very happy with Randy and his team. Thank you very much for the great job, would absolutely recommend.
23:19 23 Sep 19
Guys were great. Job was done well. Randy was really concerned with doing a good job. He took pride in what he did.
16:12 21 Sep 19
Excellent workers they cleaned up and it looked like there was no work done but when you looked up and saw the roof you knew there had been.
21:18 18 Sep 19
Buzz and Bernie were amazing! My house is completely changed with beautiful new windows and siding. Buzz really assisted me in making the right window choices and Bernie was meticulous with the installation. Total perfectionist! Left everything clean as a whistle! I love it and highly recommend them. Thanks guys!
13:29 18 Sep 19
Randy and his team were extremely knowledgeable and competent, and very professional in their presentation. I would strongly recommend them
12:00 12 Aug 19
John is extremely responsive and understands his business well. He can diagnose a problem and offer practical solutions keeping time and cost efficiency in mind. When someone is talking about roofing and protecting your home, you want to know you can trust the individual making recommendations. John's team works a long day and is considerate of your property.I would highly recommend John and his company. You will find no one better out there!
22:12 09 Aug 19
After doing some research and reading the reviews I decided to contact Northeast Home & Energy. Mike Luke responded very quickly and was very responsive to all our questions. My wife and I were very pleased with the results of our Bay Window project. We even added some new siding and shutters which make the front of our house look amazing!! Bernie did an excellent job and cleaned up after the work was done. I would highly recommend Northeast Home and Energy. Thank you Mike for the excellent customer service!!
11:19 09 Aug 19
After meeting with 3 contractors, I selected John from Northeast. John was very professional...he was:- meticulous about the details- clearly communicated the schedule- finished our project ahead of schedule and on budgetJohn is a consummate professional and would strongly recommend hiring him for your project.
20:46 01 Aug 19
We were in desperate need of a new roof and we got a great quote from Richard. The work was completed quickly and neatly. It was learned after a bad rainstorm that we had some serious leakage coming from the chimney and Richard and his team took care of it! They did not let this problem continue. We are quite pleased with the workmanship.
19:45 18 May 19
Immediate response to my inquiry regarding price quote. Got an estimate within 48 hours. Set up a home visit for review. NO high pressure sales involved! Mike was great to work with. Work was completed in two days, and the cleanup was outstanding! Highly recommend.
20:36 17 May 19
Excellent work as always! We have used Northeast Home & Energy for 2 full roof remove/installs, whole house siding, and a smaller roof repair. John is great at communicating, no hard sells, great product. Highly recommend!
14:36 04 May 19
Absolutely outstanding service. From Kyle and the installation crew to Hailey in the Front Office, these folks are prompt, professional, and courteous. I highly recommend Northeast Home and Energy!
19:25 01 May 19
I must change this review to reflect the current situation. You can often tell the character of a person or business by the way he/she/it handles a situation that doesn’t go as planned. Although we ran into a mistake with our order ( which can happen anywhere) , the sales representative AND the company owner handled the situation respectfully and courteously. We WILL use Northeast Windows in the future. Their products and service are second to none. Thank you.
16:51 18 Apr 19
Nice work , efficient and polite . Answered all of my questions. Great job !
18:09 16 Apr 19
They did a fantastic job, very knowledgeable! Willing to answer any a d all questions, would highly recommend this compny!
19:32 29 Mar 19
Mike explained very well, the products and the services that they were going to supply. He also stayed on top of the project.The installers did an great job and quickly. The installers also did a great job cleaning up after they were done.I would highly recommend Northeast Home & Energy.
19:56 19 Mar 19
Kyle was courteous and reliable at all times. Answered any questions that we had. We were able to reach him when we wanted to. He assisted us to find the product we wanted. The work was done professionally. We are very pleased.
20:00 28 Feb 19
John Prunier was really great to work with. He took his time to explain how it works and offered different programs in terms of financing new windows. john was also very communicative and quick to respond if any concerns arose.Bernie, the installer, was prompt and did an amazing job with the new windows.I recommend this company to anyone who’s looking at replacing windows.
16:41 05 Feb 19
Kyle was great. Fixed my problem quickly and all costs were up front. Highly recommend.
15:31 14 Jan 19
Fast, responsive and professional - helped us out tremendously with a tough roof repair in freezing cold conditions. A+ rating for Kyle and his crew!
03:29 12 Dec 18
Northeast Home & Energy was amazing to work with! They were prompt, polite, and explained everything they were doing. Their crews are hardworking and go the extra mile. They were so easy to work with and very knowledgeable. I highly recommend them and will be having them back to do work in the future! The insulation has made a significant improvement on our home heating bill already.
20:41 17 Oct 18
Google review's show that this is a good company but I can't seem to get a call back after calling 3 seperate times. Very disappoined.... But my phone is working and sometimes I am in a basement at work. Could of left me a voice mail, email or even called a few more times but thanks for the respons through google. I knew this was the way to get attention from you guys. About 30min after leaving this review lool who decided to call me back. I wouldnt of left this if i got blow off once but 3 times is enough....... Got them to take a look and definitely going to go with these guys to fix my leak
15:27 04 May 18
Great company! They are very customer oriented and attentive to needs. Would highly recommend! Thanks for doing such a great job!
14:53 20 Apr 18
My deck replacement was a difficult job requiring customization and creativity. Tom is an amazing professional capable of addressing even the most difficult challenges. The deck sits on top of my garage so a rubber roof is required underneath the deck. Previous leak issues were addressed and they no longer exist! Buzz quoted aggressively and held to his quote. I am very pleased with Northeast and would provide a solid recommendation, especially if Tom is the craftsman doing the work.
16:53 06 Oct 17
Constant contact. Easy to work with. Great job. Roof was done in one day to my specs. Came and reinspected after solar panels installed. Looks awesome. Very clean post install to the point where Mike was on his hands and knees in my yard looking for debris.👍 very happy.
17:43 25 Apr 17
Exceeded all expectations! Always on time. Helped coordinate savings through MassSave/
18:14 22 Aug 16
Randy and his team were extremely professional, knowledgeable, and courtious
17:18 10 Jul 15
We are completely satisfied with the facelift that Northeast Home & Energy performed on our home in Westborough, Ma. We are a repeat customer and will be a life long customer of theirs. If you want a grade A improvement company to do any work on your home, we highly recommend Northeast Home & Energy.