12:17 28 Sep 22
I scheduled a whole house insulation project in conjunction with the Mass Save program. A friend recommended that I ask for Northeast Home & Energy. and I am so glad I did. Carrie the scheduler efficiently communicated with me along the way ---and is the best around. Randy, Bill, John, Pedro, and Tim were all so knowledgeable, polite and efficient throughout the project. They understood my questions and concerns and explained what I needed to know. They were also super conscientious with the clean-up and organization. It was a pleasure meeting them and I am confident to recommend this company.
14:45 14 Sep 22
We needed some updates around our house....windows, siding, some roof shingles. Everyone at Northeast was very professional and efficient, always communicating with us on delivery and installation dates. We couldn't be happier with the products used, and the service staff was extremely skilled and courteous. Highly recommend Northeast for your home needs.
19:22 12 Sep 22
Edited 9-12-22 These people came to my home for an estimate on a roof. I told them I need a window as well. Was told an emailed estimate would be sent. NO RESPONSE. Called them asking what happened to my estimate. They said they will notify the man who came here. NO RESPONSE.
00:36 26 Aug 22
Northeast replaced my roof, which involved removal of two layers of old shingles, plywood replacement, install of water barrier (entire roof) and new flashing and shingles. Excellent communication with John before, during and after the work. Team of 6 arrived at 7:30AM and completed the job, including cleanup, by 7:00PM. Everything was done just as John said it would be. New skylights look great and operate as advertised (solar blinds). Thank you Northeast!
18:26 24 Aug 22
Richard is very professional and Matt the installer. Richard the salesperson heard our concerns and worked to get a window that would meet our needs. Will definitely consider Northeast for other home improvement projects.
19:43 02 Jul 22
Found Northeast through Mass Save when we needed the walls insulated. They were very professional, from the original assessment, to multiple energy saving projects in addition to the insulation (vapor barrier in crawl space, sealing air gaps, weather striping doors). Good communication scheduling, personable crew, can highly recommend.
16:36 23 Jun 22
I had a new roof installed and I am very pleased with the workmanship and complete cleaning after the installation .😉
19:19 20 May 22
Northeast home is the best company I’ve had the pleasure of doing business with. They confirm appointments, call and text and then perform excellent service! Today, Kyle Houston arrived earlier than expected and repaired our rubber roof in short time!Kyle is very knowledgeable and is a pleasure to work with.I highly recommend this company for your roofing needs!
14:36 22 Jan 22
John and the whole crew were incredibly professional, communicative, and did an AMAZING job installing siding, gutters, and downspouts on my enormous, old 3-family house that has plenty of weird angles and sits on a steep hill. Excellent every step of the way, and extremely detail-oriented. Honest, quick, top-quality work. I can't recommend them highly enough. If you're lucky enough to find an opening in their schedule, take it.
15:40 19 Jan 22
On time, professional and would recommend this company for window replacement.
17:45 13 Jan 22
Knowledgeable reps and helpful manager's .Quality materials. Per My electric bill, I used 555 less kWh Jan 2022 than in Jan 2021.. (replaced 5 windows and one sliding back deck door)Thank you very much.
17:31 13 Jan 22
They were great. The whole process was smooth and done professionally.
02:53 10 Nov 21
We had a new roof installed by Northeast Home and Energy. From the estimate to work completion, Mike Goldstein was knowledgeable, informative and responsive. There were some unexpected issues but Mike and his team handled it professionally and quickly. Installers were efficient, quick and hardworking. When the job was done, they cleaned up and left the place cleaner than before the installation of our new roof. We HIGHLY recommend Northeast Home and Energy. And give Mike a raise! 🙂
20:54 06 Aug 21
We are very satisfied with our experience working with Northeast. Northeast is reliable, a pleasure to work with, responsive to calls/emails/questions/etc, and hires outstanding and reliable contractors. Randy, the foreman, and his team are extremely hard working, honest, and determined to satisfy the customer. I would highly recommend Northeast for residential or commercial work relating to anything from gutters, windows, insulation, doors, and so many other projects!! A+++
18:50 28 Jul 21
My landlord had new windows put in and northeast home and energy was who he used. They were great positive fast very thorough and did amazing job I had never been so impressed at windows before but these windows are amazing and the dedication they put in to keep place clean and to move things out of way and just to finish on timely manner was so amazing . Thank you for ur awesome new windows and the amazing hard work you guys did as well as having an amazing attitude and positive environment while working. You guys truly rock notine complaint and thats amazing from me saying that.
21:25 14 Jul 21
I enjoyed working with Buz and Richard to get a new roof. They were very professional, their guys were on time, did an excellent job and excellent clean up. I would highly recommend this business for you homes needs. I found them to be honest and communicated with me every step of the way. I would definitely use them again if I have a need for my home.
12:01 09 Jun 21
Northeast Home & Energy was professional in all correspondents as well as when they came to my home and prompt on the day of repair. I felt at ease working with them and would highly recommend them for large jobs or even small repairs such as mine. I was very happy that they we also willing to drive all the way out to Tewksbury!-
21:09 24 May 21
John and the members of his staff are the best examples of professionals I can think of. Their analysis of the problem, the recommended steps in the solution and the implementation of the process has led to well designed and highly functional product. The procedure was well organized with all members of the team working together to reach the end goal.
18:29 21 May 21
Met with Richard. Seemed committed to resolving issues. STAY TUNED.
23:50 30 Mar 21
I have had Northeast Home & Energy work on my house twice. Both times they exceeded my expectations.The first time was in 2012 when they resided my house. It’s beautiful and I’ve been happy and have had no issues since it was installed.The second time was in 2021 to replace my front door (original from 1937), update the windows and door on a three-season room, and replace a rotting deck. The result is a beautiful room that I absolutely love that is going to last another 84 years.Buz is always fair and honest with what a project is going to cost and was great about keeping me informed. And Tom worked with me at every stage to make sure I was happy with how everything was coming together and made sure everything was done right. He took incredible care and has such pride in his work.I am beyond happy with how it turned out.
18:56 16 Mar 21
We chose this company for attic insulation because of great reviews. They deserve every commendation! Tim and crew (Billy and Richard) are polite, thorough, neat and professional. We will be calling them again when we need any of this company’s services. Many many thanks!
17:13 03 Dec 20
Northeast was easy to work with. Richard kept me in the loop with time tables and expectations. Communication was great.
21:08 01 Dec 20
Mike oversaw every step of our window installation with perfect attention to detail, from the estimate to the clean-up.He communicated almost daily, coordinating all aspects of the job for a very smooth, stress-free experience for us.Mike was always polite and friendly, eager to adapt to every request, a great asset to Northeast Home and Energy.
19:57 01 Dec 20
Great group of people who treated us well. Very responsive via email and otherwise. Lightning fast crew. Showed up early, cleaned up and finished on time. Great value for your dollar
01:44 05 Nov 20
I definitely I will recommend this company for you home projects. His crew were very professional and work was done very fast. If in the future I need for any other protects I will hire again! Thanks Mr. Richard and and you team!!!
12:04 26 Oct 20
I'm absolutely thrilled with the work that was done. Very professional and thorough. It looks wonderful and is such a huge transformation. I've received several compliments on it from neighbors, friends and family. I'm also definitely feeling less stressed with winter approaching, because I know I'll be saving money in heating costs. Thank you so much!
16:29 20 Oct 20
Window installation for whole house went perfectly. Couldn’t be better
22:42 12 Oct 20
Bill was very professional would always answer Calls,Messages and Emails. Also me the loan approval go very smoothly with no interruptions Came to the house to check on the workers Including meeting John and Richard I would recommend this company too everyone that is looking for vinyl siding and roofing done to their house
17:32 11 Oct 20
Working with Northeast Home & Energy was a great experience. John was professional and knowledgeable as we made initial decisions and selections. He was also prompt in answering questions, giving us complete comfort and confidence throughout the project. The installation and work was completed on time and the quality and attention to detail was excellent. We will continue to work with John And Northeast Home & Energy on our future projects.
23:54 21 Jul 20
My experience with Northeast Home and Energy was terrific. I called and explained that I had a leaking roof due to shingles blowing off and needed the shingles on the back side of my house replaced. The project manager Kyle was here quickly and we discussed the job. I had an estimate within 2 days and approved the quote. The job was completed about 2 weeks later and within a day they were finished. Nice neat work, you wouldn’t know they were there. Kyle and one of the owners came by and asked if I was satisfied and if there was anything else I needed. Very happy with the whole experience and would highly recommend Northeast to anyone. I also failed to mention that they were the only company of the 3 I called and left messages with that called me back. If your experience is like mine, you won’t be disappointed.
18:21 26 Jun 20
Michael was a top notch point of contact for us to utilize for our project. We installed new windows and doors throughout our home and the outcome was amazing. The individual who performed the installation was professional and the work was impeccable. Thank you again for a job well done!
14:47 19 Jun 20
Call Northeast if you want a reliable roof company to install your new roof! John from Northeast + his team did a great job installing a brand new roof on my home. I personally met John at my house and they addressed all the concerns I had. He provided solid knowledge on any questions that I had + the job was done quickly and efficiently. Strong workmanship and cleaned up process. Thank YOU!
00:56 18 Jun 20
John is awesome! He was super informative, conscientious, and kept me updated throughout the whole process. They scheduled my roof replacement faster than expected and the crew worked so hard to get the job done in one day. I was amazed at how quickly and efficiently they worked. After working a 12 hour day they left my yard and driveway spotless, if not for the lovely new roof, you’d never have known they were here. Couldn’t have had a better experience! I will definitely contact Northeast for future home improvement projects.
14:48 26 May 20
So we had our ridge cap blow off over the winter and called on a Wednesday. Zero contact experience, sent photos of damage they quoted me a very reasonable price to fix my fridge cap and my mother’s house next door. Showed up Thursday morning 8am and were gone before i left my house at 10:30. No evidence they were ever here. Except two perfectly replaced ridge caps. I would highly recommend the guys from Northeast Home & Energy.
18:19 13 May 20
I had an appointment with another roofing company and they said we are so busy at this time our earliest appointment is 9 days from today. I then called North East and got the job done within the hr. Thank You so much Kyle
16:10 04 Mar 20
Great job by Randy and the insulation crew!!
19:51 24 Feb 20
Great and fast work by Randy and crew on our air sealing job!
23:36 03 Feb 20
Randy and Team were super efficient, hard working and got the job done in the time that was allotted. They we’re very professional and cleaned up after themselves. They were a pleasure to have in our home. Thank you for making our home warmer!
13:53 03 Feb 20
18:36 29 Jan 20
I called to get a quote to repair a ridge vent that was buckling. Kyle (Project manager) came the next day and found that a popped nail had pushed the ridge vent up. He removed the nail and caulked several other openings that he found while inspecting my roof, then REFUSED TO TAKE MY MONEY when I tried to pay him. Great service, and I'll call them first for all my roofing needs moving forward.
16:51 10 Jan 20
We contracted with NE Home and Energy for a new entry door from Harvey with a full new door surround. John was polite and very knowledgeable from the start. They did they job in the promised timeframe. Bernie, who did the door install was just great and wanted everything perfect. Highly recommend Northeast Home and Energy!!
18:00 04 Jan 20
Randy and his crew were punctual, courteous and they did a super job. I was really happy with their work and clean up. Can give them 5 stars and recommend them to my clients and friends. Mary McP
00:33 27 Nov 19
I couldn't be more pleased with the entire process of getting my new roof. John was very clear about everything in the beginning stages from materials to what to expect during the job. He was there when the work started to make sure the men had everything they needed and was there at the end to make sure everything was done. I can't recommend North East enough
17:19 25 Nov 19
Northeast homes did a great job on the roofing project. On time and very clean and professional
12:10 21 Nov 19
Mike is very amicable and knowledgeable about the work. He makes conscientious efforts to explain the process, and appears on site to introduce, and get the crew started, then follows up after the job is finished to answer any more questions you might have.The crew was careful, quick, accomplished, and cheerful.It was a very positive experience.
21:56 21 Oct 19
Great people! Easy to deal with, show up when they say they will, with advanced notice even, and do a great job. They were respectful and left no mess behind. And the price was very reasonable. We first had them come blow in insulation for us through the MassSave program. We liked them so much... we had them come back and replace 10 windows for us. Fantastic job, couldn’t be happier. Don’t hesitate to use this company.
14:12 01 Oct 19
Fantastic job from the entire crew, they worked ALL day tirelessly, in brutal conditions (attic insulation), very happy with Randy and his team. Thank you very much for the great job, would absolutely recommend.
23:19 23 Sep 19
Guys were great. Job was done well. Randy was really concerned with doing a good job. He took pride in what he did.
16:12 21 Sep 19
Excellent workers they cleaned up and it looked like there was no work done but when you looked up and saw the roof you knew there had been.
21:18 18 Sep 19
Buzz and Bernie were amazing! My house is completely changed with beautiful new windows and siding. Buzz really assisted me in making the right window choices and Bernie was meticulous with the installation. Total perfectionist! Left everything clean as a whistle! I love it and highly recommend them. Thanks guys!
13:29 18 Sep 19
Randy and his team were extremely knowledgeable and competent, and very professional in their presentation. I would strongly recommend them
12:00 12 Aug 19
John is extremely responsive and understands his business well. He can diagnose a problem and offer practical solutions keeping time and cost efficiency in mind. When someone is talking about roofing and protecting your home, you want to know you can trust the individual making recommendations. John's team works a long day and is considerate of your property.I would highly recommend John and his company. You will find no one better out there!
11:19 09 Aug 19
After meeting with 3 contractors, I selected John from Northeast. John was very professional...he was:- meticulous about the details- clearly communicated the schedule- finished our project ahead of schedule and on budgetJohn is a consummate professional and would strongly recommend hiring him for your project.
20:46 01 Aug 19
We were in desperate need of a new roof and we got a great quote from Richard. The work was completed quickly and neatly. It was learned after a bad rainstorm that we had some serious leakage coming from the chimney and Richard and his team took care of it! They did not let this problem continue. We are quite pleased with the workmanship.
19:45 18 May 19
Immediate response to my inquiry regarding price quote. Got an estimate within 48 hours. Set up a home visit for review. NO high pressure sales involved! Mike was great to work with. Work was completed in two days, and the cleanup was outstanding! Highly recommend.
20:36 17 May 19
Excellent work as always! We have used Northeast Home & Energy for 2 full roof remove/installs, whole house siding, and a smaller roof repair. John is great at communicating, no hard sells, great product. Highly recommend!
14:36 04 May 19
Absolutely outstanding service. From Kyle and the installation crew to Hailey in the Front Office, these folks are prompt, professional, and courteous. I highly recommend Northeast Home and Energy!
19:25 01 May 19
I must change this review to reflect the current situation. You can often tell the character of a person or business by the way he/she/it handles a situation that doesn’t go as planned. Although we ran into a mistake with our order ( which can happen anywhere) , the sales representative AND the company owner handled the situation respectfully and courteously. We WILL use Northeast Windows in the future. Their products and service are second to none. Thank you.
16:51 18 Apr 19
Nice work , efficient and polite . Answered all of my questions. Great job !
18:09 16 Apr 19
They did a fantastic job, very knowledgeable! Willing to answer any a d all questions, would highly recommend this compny!
19:32 29 Mar 19
Mike explained very well, the products and the services that they were going to supply. He also stayed on top of the project.The installers did an great job and quickly. The installers also did a great job cleaning up after they were done.I would highly recommend Northeast Home & Energy.
19:56 19 Mar 19
Kyle was courteous and reliable at all times. Answered any questions that we had. We were able to reach him when we wanted to. He assisted us to find the product we wanted. The work was done professionally. We are very pleased.
20:00 28 Feb 19
John Prunier was really great to work with. He took his time to explain how it works and offered different programs in terms of financing new windows. john was also very communicative and quick to respond if any concerns arose.Bernie, the installer, was prompt and did an amazing job with the new windows.I recommend this company to anyone who’s looking at replacing windows.
15:31 14 Jan 19
Fast, responsive and professional - helped us out tremendously with a tough roof repair in freezing cold conditions. A+ rating for Kyle and his crew!
03:29 12 Dec 18
Northeast Home & Energy was amazing to work with! They were prompt, polite, and explained everything they were doing. Their crews are hardworking and go the extra mile. They were so easy to work with and very knowledgeable. I highly recommend them and will be having them back to do work in the future! The insulation has made a significant improvement on our home heating bill already.
20:41 17 Oct 18
Google review's show that this is a good company but I can't seem to get a call back after calling 3 seperate times. Very disappoined.... But my phone is working and sometimes I am in a basement at work. Could of left me a voice mail, email or even called a few more times but thanks for the respons through google. I knew this was the way to get attention from you guys. About 30min after leaving this review lool who decided to call me back. I wouldnt of left this if i got blow off once but 3 times is enough....... Got them to take a look and definitely going to go with these guys to fix my leak
15:31 30 Jun 18
Overall I'm happy with the work performed. The job was done quickly and well. Workers were very respectful and left the job site organized and clean each day. There was a minor problem with a vendor who provided the dumpster but it was mostly just an inconvenience not something that would prevent recommending Northeast Home & Energy.
20:13 29 Jun 18
Very professional group.New roof and gutters are great.Mike L. was my contact and he was prompt and courteous as was the crew he sent out to my house. I have already recommended NE Energy to others.Tim C.
15:31 22 Mar 18
Accommodating, hard working, and friendly. The guys who insulated my home did a fantastic job and they put in some serious hours all while outside this winter. Highly recommended!!
00:54 19 Jan 18
I would highly recommend Northeast Home and Energy. We had a roof done on a family property which we were selling. John Prunier, the Project Manager was recommended. With my first meeting with John he was professional and very honest. We received a fair estimate and hired him after several other quotes. John made the arrangements and communicated to us in a timely manner. John dropped off samples and gave us houses to look at that were completed by Northeast. The work was done in one day with a seasoned crew. The place was left spotless. The roof enhanced the home to the original beauty. John and Northeast Home and Energy did a fantastic job. Pat Talbot and Family, North Grafton.
18:46 23 Apr 17
We had them re-roof after some snow damage and leaking. They were very knowledgeable and answered all my questions during the process and I'm very happy with the results. We had no issues this first winter.
14:30 02 Jan 17
Very professional and work was done as they described
18:22 26 Nov 16
Have to say....NE Home and Energy is the BEST. If there was another start to add, it would be a 6 Star company.
16:46 08 Oct 16
We had a terrific experience with Northeast Home and Energy in getting our attic insulated. They were efficient and very friendly. Would definitely recommend to anyone!~Spencer
12:43 27 Aug 16
I hired Notheast Home and Energy to replace my roof. They are very professional and kept me in the loop along the way. The quality of work is great and I I would highly recommend them for future work.
15:43 22 Jun 16
Had an awesome experience with Randy's team for insulation, etc. through Mass Save's program. Very personable, hardworking and respectful individuals who did great work. Thanks NH&E!
23:23 10 Jun 16
My experience with Northeast Home & Energy was excellent! They are a family owned business and really care about each of their customers. They stick to their appointments and will go out of their way to make the experience of working with them a very pleasant one. Please consider hiring them when looking for a contractor, you will not be discouraged.
16:07 15 Mar 16
Very Professional, and on time. They were able to answer all the questions I had, and my heat runs a lot less than it had to before.
16:02 15 Mar 16
I hired Northeast Home & Energy (Dec. 2015) to do an inspection on my home to find out ways we could reduce energy consumption, and identify areas in the home where we might losing heat to the attic on the third floor. They did a thorough job going through our home and explained, in detail, the work that could be done to our home the help out in both of those areas. The consultant was detail oriented and friendly throughout the visit.The next step was Northeast Home & Energy hiring a contractor, and scheduling the job (Jan. 2016). The contracted company was very professional, and just as thorough. They clearly explained all of the work they would be doing, gave me an accurate timeframe, and walk me through all the areas they would be performing tasks. The crew of workmen were pleasant and efficient, getting the entire job done a little earlier than expected. They did a final walk through with me to show me the finished product (spray insulation, resealing vents, added insulation to doors etc.) and it has all turned out to be a success (two months later, big differences felt in the home).
00:42 23 Feb 16
I love my new roof. Thank you Northeast Home & Energy your company is excellent. I have never seen such hard workers. I am going to recommend you to my friends.
02:03 10 Feb 16
We used Northeast through the Mass Save program so the work was laid out for the crew before they had even arrived. The crew was professional and despite the snow that had fallen the night before did their best to keep the mess to a minimum. During the work an unexpected issue came up. It was explained to us, what would be needed to continue, and what the extra costs would be. Although we have not been inundated with sub-zero temps we feel the insulation has made a big difference in the house holding its heat. We also applaud the crew that was here for working in a really tight attic!
00:33 21 Oct 15
Our experience with Northeast was great right from the start. They did some air sealing and insulation work through the Mass Save program, and everything went like clockwork. They worked with my schedule and were both responsive and proactive with their communication. The crew were professional and made sure everything got done right despite a bit of misunderstanding over the soffits. Randy's diligence on getting the right information even saved us some money! And they went above and beyond to make sure the ceiling would hold the weight of the insulation. All in one day, when I was expecting it to take two! I couldn't be happier.
15:39 02 May 13
The experiences I had withg Northeast Home & Energy was very poor. When they finish the roof,I found roof nails all around my house i e my lawn,walkways and driveway the foundation of my house is already have cracks. The rep,charge me to o much money for very poor work I want all my money backI WILL NEVER DO BUSINESS WITH NORTHEAST HOME AGAIN