Privacy Policy

Effective Date: November 14, 2023

At Northeast Home & Energy, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your information.

Information Collection

We may collect personal information when you visit our website, interact with our services, or communicate with us. This information may include:

  • Contact details (such as name, address, email, and phone number)
  • Account information
  • Marketing preferences

Use of Information

We may use the collected information for the following purposes:

  • Marketing Communications: We may contact you via email, phone, or mail to provide updates on our services, promotions, or other information we believe may be of interest to you.
  • Account Administration: To manage your account, process transactions, and provide customer support.
  • Improvement of Services: Understanding how our customers use our services helps us enhance and personalize their experience.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy or as required by law.

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Text Messaging and TCPA Compliance

By providing your phone number to Northeast Home & Energy, you expressly consent to receive marketing and informational text messages from us at the number provided, including messages sent using an automatic telephone dialing system or prerecorded voice. Message and data rates may apply. Your consent is not required as a condition of purchasing any goods or services. You may opt out of receiving text messages at any time by replying STOP to any message received from us. For help, reply HELP or contact us directly.
We will not share your mobile number with third parties for their marketing purposes without your consent, and we will only use your number as described in this Privacy Policy.
By submitting your information, you acknowledge that you have read and agree to this Privacy Policy and provide your electronic signature as required by the E-SIGN Act.

Your Choices

You have the right to opt-out of receiving marketing communications from us at any time. You can do so by following the instructions provided in our communications or by contacting us directly.

Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Changes to Privacy Policy

Any changes to this Privacy Policy will be updated on this page. We encourage you to review this page periodically for any updates or modifications.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at 508-839-7001.

By using our website and services, you consent to the terms outlined in this Privacy Policy.

This Privacy Policy was last updated on November 14 2023.