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Frequently Asked Roofing Questions from Our Customers

Deciding to have a roof replaced or repaired can be a daunting prospect to our potential customer. At Northeast Home & Energy, our mission is to make the entire process as smooth as possible. We’ll begin our new blog with the questions we hear most often from homeowners as they begin educating themselves about this vital home improvement.

Roofing FAQ

What should I look for when hiring a roofer?

Make sure that the roofer has proof of licensing, worker’s compensation, and liability insurance. Look for a reputable local company that has been in business for several years and has a proven track record. Check to see if the company is accredited by the Better Business Bureau, because the roofing industry is known to receive the most complaints. Lastly, ask for references of past customers in your neighborhood or nearby.

How do I decide between several estimates?

If you’re taking bids for your roofing project, don’t immediately accept the lowest bid. A low bid may be an indicator of poor quality materials or sub-standard work. Make sure that you fully understand each estimate. Don’t be subjected to low bid contractors who have “unexpected” add-ons while the work is being completed.

Do I need to completely replace my roof if it leaks?

Not necessarily. Leaks can result from flashings that have come loose or a section of the roof system being damaged. A complete roof system failure, however, is generally irreversible and a result of improper installation, poor material choice, or inappropriate roofing system choice for the specific home or building.

Can I cover over my existing roof?

You can choose a complete replacement of the roof system or re-cover the existing roof system. In many instances, building code requirements allow no more than one roof system re-cover before a complete replacement is necessary. It is highly recommended that you tear-off the existing roof so that any undetected damage to the decking can be replaced.

When is the best time to install a new roof?

There are no specific temperature guidelines regarding when it is too cold to install asphalt shingles, however, asphalt shingles do become brittle in cold temperatures. Breakage can be minimized or eliminated if the shingles are stored in a warm area and loaded onto the roof a few bundles at a time.

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